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Human Resources Manager

Full Time - Salary: $70,000.00-$95,000.00 per year

Education: Bachelor’s Degree

Work Location On-Site in Edmonton, AB T5W 0Z8

Application deadline: 2024 – 01 - 01

What We Do

WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Those seeking our services are offered trauma informed, client-centered programming and support, access to resources, information, and referrals to community supports.

What You Will Do

Reporting to the Executive Director, the HR Manager will lead in the planning, delivery, and evaluation of human resource strategies and services that support the strategic goals and objectives of WIN House and its employees. In collaboration with senior leaders, the successful applicant will also develop and implements strategies to address HR trends and future workforce requirements, building leadership capacity and employee engagement along with providing expertise to management in a variety of HR functions.

Key Duties and Responsibilities include:

  • Plan, develop, implement, evaluate and evolve a broad range of HR strategies and services, which support WIN House's strategic and business plans;

  • Provide expert advice and recommendations to WIN House senior leaders on a wide array of complex human resources or related issues;

  • Coach and mentor the HR Advisor in administering HR programs and systems. These include employee and labour relations, performance management, management coaching, talent management, compensation, job evaluation, disability management, pay and benefits, recognition, learning and development, and safety programs;

  • Lead and collaborate in the planning, development, and implementation of WIN House's learning and development to build capacity across the organization, as well as leadership, management, coaching, and mentoring skills for those in management or supervisory positions.

  • Provides leadership and support in the planning, development, implementation, and evaluation of talent management and employee engagement strategies, including recruitment, onboarding, employee engagement, recognition, and wellness programs;

  • Oversee the creation of new and revised HR policies, procedures, and guidelines based on changes to legislation, WIN House strategic direction and operations;

  • Manage a comprehensive system of HR information and performance measures to support current and future needs and decisions regarding human resources planning and service delivery;

  • Recommend and aid in the successful development and implementation of safety policies, analysis, and plans to ensure WIN House is safe and welcoming for staff and clients. Ensure compliance with Occupational Health and Safety (OHS) requirements;

  • Ensure compliance with legislated requirements for information and records management and established WIN House records retention and disposal policies.

  • Respond to external requests for HR information, such as salary surveys as required

  • Develop and maintain current knowledge regarding emerging issues, trends, and legislative changes with respect to HR management in the shelters and the public sector. Research, analyze and report on human resource issues that may impact WIN House.

  • Develop, focus and maintain WIN House's positive and collaborative working relationship with Canadian Union of Public Employees Local 3341. Within the context of the collective agreement, represent the interests of WIN House with respect to labour relations matters, promoting effective working relationships between managers, employees, and union representatives;

  • Provide advice to WIN House's senior leaders and managers regarding the collective agreement and policy interpretations, dispute resolution, discipline, and other labour relations issues which arise from time to time;

  • Lead investigations as required; provide advice and direction to the Leadership team in workplace investigations;

  • Ensure that Union representatives are kept apprised of WIN House initiatives and operations which may impact bargaining unit employees along with implementing and communicating changes that arise from the new collective agreement.

The Details

This full-time position is located at our Business Office with hours of work from 8:30 A.M. to 4:30 P.M. Monday to Thursday and 8:30 A.M. to 2:30 P.M. on Fridays. WIN House offers a pet-friendly, team oriented working environment. Extended health benefits including dental and vision coverage, as well as participation in a pension plan. The pay range for this position is $72,000 to $95,000 per annum.


  • Extended Health

  • Health Care

  • Dental Care

  • Wellness Program

  • Employee assistance program

  • Company Pension

  • Life insurance

  • Disability Insurance

  • Paid time off


  • Bachelor Degree in Human Resources, Business Administration, or related field experience required.

  • A minimum of three years’ experience of Human Resource Management, with experience in collective bargaining, talent management, employee engagement, HR Systems, people management, and developing policy.

  • Experience interpreting, and advising on the application of collective agreements, and employment and safety legislation.

  • Knowledge of not-for-profit best business practices would be an asset.

  • Have a collective and engaging interpersonal working style with the ability to develop, grow, and build working relationships within all levels of WIN House.

  • Able to communicate and listen effectively.

  • Skilled in identifying and conceptualizing organizational needs along with leading the implementation of solutions to those needs.

  • High level of accuracy, attention to detail, time-management, and organizational skill.

  • High degree of tact and professionalism, able to work with sensitive and confidential information

  • Experience managing ambiguity, risk and project management.

  • Very proficient in a Windows environment, experience with SharePoint, Teams, and HRIS

How To Apply

Interested applicants should submit an application, citing the position to before 4:00 P.M. on January 1st , 2024.


The successful candidate will be required to submit a Criminal Record Check including a vulnerable sector check, a current Child Welfare check, and must be willing to sign an Oath of Confidentiality.

WIN House is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply. Suitable applicants will be contacted directly.

WIN House operates in several locations throughout Amiswacîwâskahikan on Treaty 6 territory, the territory and gathering place of diverse Indigenous peoples including the Papaschase, Cree, Nakota Sioux, Dene, Ojibway, and many others, and the homeland of the Métis Nation.  

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