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Our On-Site Services

We operate three shelters in Edmonton, including two emergency shelters and one second-stage shelter, offering a total of 71 beds. On-site services are available in all three of our shelters to help residents feel safe, supported, and ready for what’s next. ​

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If you need help or would like more information about shelter or programs, please call our 24/7 Helpline at 780-479-0058.

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24 Hour Helpline

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Our helpline is available 24/7 for those looking for resources or shelter.

Personal Items

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Diapers, shampoo/conditioner, soap, towels, and linens are provided, as well as laundry supplies and facilities.

On-Site Nurse

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Through our partnership with StreetWorks, a registered nurse is on-site five days a week—offering health education, resources, and one-on-one care for residents who need it.

Community Resources

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Our crisis intervention workers provide information and referrals to various community agencies and their services. Including referrals to emergency medical and dental care.

Hot Meals

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At our emergency shelters, an on-site cook prepares three nutritious meals a day—plus snacks—so residents have one less thing to worry about while focusing on their safety and healing.

Pet Safe-Keeping Program

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WIN House offers safe, temporary shelter for your furry companions while you stay with us—so you don’t have to choose between your safety and theirs.

Transportation

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WIN House provides free transportation within the local area for those coming to our shelters. If needed, our team can arrange a taxi to bring you from crisis to safety. We also provide transportation for emergency medical care when required.

WIN School

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School-aged children staying at

WIN House have access to

WIN School, where they can continue learning in a safe and supportive environment. Our shelter staff help with transportation and provide nutritious lunches—so children can focus on being kids.

Shelter Programming​

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Whether it is restorative yoga, equine therapy, on-site counselling, pharmacy support services, cultural teachings, kids programming or holiday activities - our shelters always bring in new ways to engage and support our residents. 

WIN House Logo

Office Phone

780-471-6709

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General Email

info@winhouse.org

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Mailing Address

PO Box 20088 RPO Beverly

Edmonton AB T5W 5E6

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WIN House is an ongoing project of Edmonton Women's Shelter Ltd. Charitable Registration #107283301RR0001

We acknowledge that WIN House operates on Treaty 6 Territory, in Amiskwacîwâskahikan, a traditional gathering place for many Indigenous Peoples. This land has been home to the Plains Cree, Métis, Blackfoot, Nakota Sioux, Dene, and Inuit, and remains a place of connection, culture, and community. We honour and respect the histories, languages, ceremonies, and enduring presence of the First Nations, Métis, and Inuit who continue to care for this land. We recognize that we are all Treaty people, with a shared responsibility to learn from the past, act with awareness in the present, and contribute to a more just and equitable future. As an organization that supports women and families, we hold space for the truths of colonial violence and its ongoing impacts. We honour the lives of Missing and Murdered Indigenous Women, Girls, and Two-Spirit people, and recognize the strength, leadership, and resilience of Indigenous women in our communities.Guided by these truths, we commit to ongoing learning, reflection, and action in support of reconciliation, and to fostering safety, respect, and dignity for all.

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