Our On-Site Services
We operate three shelters in Edmonton, including two emergency shelters and one second-stage shelter, offering a total of 71 beds. On-site services are available in all three of our shelters to help residents feel safe, supported, and ready for what’s next. ​
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If you need help or would like more information about shelter or programs, please call our 24/7 Helpline at 780-479-0058.
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24 Hour Helpline
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Our helpline is available 24/7 for those looking for resources or shelter.
Personal Items
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Diapers, shampoo/conditioner, soap, towels, and linens are provided, as well as laundry supplies and facilities.
On-Site Nurse
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Through our partnership with StreetWorks, a registered nurse is on-site five days a week—offering health education, resources, and one-on-one care for residents who need it.
Community Resources
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Our crisis intervention workers provide information and referrals to various community agencies and their services. Including referrals to emergency medical and dental care.
Hot Meals
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At our emergency shelters, an on-site cook prepares three nutritious meals a day—plus snacks—so residents have one less thing to worry about while focusing on their safety and healing.
Pet Safe-Keeping Program
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WIN House offers safe, temporary shelter for your furry companions while you stay with us—so you don’t have to choose between your safety and theirs.
Transportation
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WIN House provides free transportation within the local area for those coming to our shelters. If needed, our team can arrange a taxi to bring you from crisis to safety. We also provide transportation for emergency medical care when required.
WIN School
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School-aged children staying at
WIN House have access to
WIN School, where they can continue learning in a safe and supportive environment. Our shelter staff help with transportation and provide nutritious lunches—so children can focus on being kids.
Shelter Programming​
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Whether it is restorative yoga, equine therapy, on-site counselling, pharmacy support services, cultural teachings, kids programming or holiday activities - our shelters always bring in new ways to engage and support our residents.
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OTHER RESOURCES:​
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Alberta Government - Family Violence
Alberta Council of Women's Shelters
Government of Canada - Family Violence
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Call 911 if you are in immediate danger.